How can we help?
Search the answers below, or reach us if you cannot find what you need.
01Prices and stores
How does FASHIONDEALS compare prices?
We read product information from stores’ public feeds and pages, match the same item across stores, and rank offers by what you would pay. See How it works.
Why is the price in the store different from what I saw here?
Stores change prices and stock throughout the day, and shipping, taxes or promotions can vary by country. We show when prices were last refreshed. The store’s page is always the final word. If you find a mistake, report it.
What does “Demo” mean on a product?
Demo items show illustrative prices while real retailer feeds are connected. They are not live offers and you cannot buy them through us.
Do you sell the products?
No. FASHIONDEALS is a comparison service. You buy from the store, and the store handles payment, delivery and returns.
Are prices shown in my currency?
Where a store sells in your currency we show its own price. Otherwise we show the store’s price with a converted estimate using ECB rates. Change country and currency from the globe button in the site header.
Does the ranking depend on commission?
No. Offers are ordered by price. See How we make money.
02Try-on and sizing
How does the AI body scan work?
You take or upload photos and the scan measures proportions on your device. It suggests a size and builds an avatar so you can see pieces on you. Try it at Try now.
Are my photos uploaded or stored?
Measuring runs on your device and photos are not stored on our servers. If you choose an optional photoreal render, that single photo is sent to our rendering provider for that request, and we ask first. See the privacy policy.
How accurate is the size suggestion?
It is an estimate based on your measurements and available size charts. Sizing differs between brands, so please also check the store’s size guide.
Which sections will the scan show me?
Men’s scans show men’s sections, women’s show women’s, and children’s show kids. You can always browse any section yourself.
03Account, alerts and data
Do I need an account?
No. You can browse, compare and try on without one. An account lets you keep favourites, lists, price alerts and your fit profile across devices. Open My account.
How do price alerts work?
Switch on a price alert on a product page or from your account to watch it. Alert delivery depends on your account email settings.
How do I delete my data?
Delete saved data from your account, or clear your browser storage. To ask us to erase or export data we hold, email [email protected]. See your rights.
How do I change cookie choices?
Use “Cookie settings” in the footer at any time. See the cookie policy.
04Orders and returns
Where is my order?
Orders are placed with the store, not with FASHIONDEALS. Use the confirmation email from the store to track it, or contact the store’s customer service.
How do I return something?
Returns follow the store’s policy. Check the store’s returns page or your order confirmation.
05For brands and press
How can my store or brand be listed?
See For brands and retailers, or write to [email protected].
I am a journalist. Who do I contact?
Email [email protected]. Logos and brand colours are on the press page.
I own the rights to an image or text and want it removed.
Follow the notice steps on the copyright and takedown page or email [email protected].
No answers match that search. Contact us and we will help.