Carbon38
carbon38.com
Carbon38 is a contemporary multi-brand retailer based in Culver City, USA, founded in 2012. Reputation score 43/100 (weak).
What shoppers should know.
Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.
464 reviews on Trustpilot, checked 2026-10-27
About the company.
Our own data.
Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).
Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.
Score breakdown.
Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.
The summary.
Written automatically from the facts on this page only; nothing else is added.
Pros
- No standout strengths in the data we have.
Cons
- Weak public reviews: 2.0/5 from 464 Trustpilot reviews
- BBB listing shows an F rating in the snapshot we checked
Public reviews.
Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.
Complaints: customer service and unresolved returns · checked 2026-10-27 · Open profile
BBB letter rating F reported in search snapshot (7 complaints, 2 unanswered) · checked 2026-10-27 · Open profile
Sources & check dates.
Public pages we read. Nothing on this page is estimated.
https://www.bbb.org/us/ca/culver-city/profile/clothing/carbon38-1216-723530