Luxury · Italy

Eraldo

eraldo.com

LuxuryItalyRank #28 of 154Fair · 3.2/5

Eraldo is a luxury and designer retailer based in Ceggia (Venice), Italy, founded in 1947. Reputation score 64/100 (fair).

64

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Customer pays returns14-day returnsDuties extraBNPL: KlarnaApple Pay4.5★ from 471 reviews
Delivery timesWorldwide via DHL and FedEx: express generally 2–3 business days outside Italy; standard 3–7 business days in Europe, 4–6 in the US (customs delays possible)

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdNot stated
Ships toShips worldwide; duties and taxes calculated at checkout, some countries pay on delivery

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window14 days — Request online within 14 days of receipt, then send back within 14 days of approval; unworn with tags and packaging; customs duties deducted from refunds, shipping not refunded

Source · checked 2026-10-27

Return costPaid by the customer

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsVisa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna

Source · checked 2026-10-27

Buy now, pay laterKlarna

Source · checked 2026-10-27

Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating4.5 / 5

471 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersCeggia (Venice), Italy
Founded1947
OwnershipFerrante family

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared278
Live offers278
Cheapest on70% of items
Average saving+7.9% vs others
Brands92
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment
Reviews 30%86

4.5/5 across 471 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%71

Cheapest on 70% of matched items; average 7.9% vs other stores

Delivery 10%35

ships internationally; delivery times stated

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%53

14-day window; returns cost: paid by customer

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%90

Payment options found on the store’s pages: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.5/5 from 471 Trustpilot reviews
  • Cheapest on 70% of the items we match

Cons

  • Customer pays return shipping
  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.5
471 reviews
Trustpilot

4.5-4.6 across regional pages · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.eraldo.com
Company facts checked 2026-10-27
https://www.eraldo.com/en-us/pages/about-us
Shipping policy checked 2026-10-27
https://www.eraldo.com/en-us/pages/spedizioni
Duties & taxes checked 2026-10-27
https://www.eraldo.com/en-us/pages/faq
Store page (read automatically): payments checked 2026-10-27
https://eraldo.com/pages/faq