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Contemporary · Australia

Incu

incu.com

Visit incu.comAll stores
ContemporaryAustraliaRank #81 of 154Fair · 2.6/5

Incu is a contemporary multi-brand retailer based in Australia. Reputation score 52/100 (fair).

52

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsDuties extraFree-shipping thresholdExpress deliveryShips worldwide
Delivery timesAU: 1–5 days; Worldwide: 3–5 days

Source · checked 2026-10-27

Express deliveryom standard to express shipping Order Processing Times: Please allow 1–2 business days for your order to be processed by our dispatch te

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree domestic shipping over AUD 350

Source · checked 2026-10-27

Ships toWorldwide

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window14 days — 14 days on full-price items, credit note or refund

Source · checked 2026-10-27

Return costNot stated
Return methodPrepaid return label, Return in store

Source · checked 2026-10-27

Refund timing & typed remains eligible for a refund, all items must be received within 14 days of the return request date. We kindly ask that al

Source · checked 2026-10-27

AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerMentioned on the store’s pages

Source · checked 2026-10-27

Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.2 / 5

1 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersAustralia
FoundedNot stated
OwnershipNot stated

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared308
Live offers308
Cheapest on23% of items
Average saving-9.1% vs others
Brands31
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%62

3.2/5 across 1 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%16

Cheapest on 23% of matched items; average -9.1% vs other stores

Delivery 10%100

free-shipping terms published; ships widely; delivery times stated; express option

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%58

14-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Deep catalogue: 308 matched products across 31 brands

Cons

  • Very few public reviews (1 on Trustpilot), so the rating is not reliable
  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.2
1 reviews
Trustpilot

Single review; not meaningful · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.incu.com
Returns policy checked 2026-10-27
https://incu.com/policies/refund-policy
Shipping policy checked 2026-10-27
https://incu.com/pages/shipping
Store page (read automatically): refund timing checked 2026-10-27
https://incu.com/pages/returns
Store page (read automatically): loyalty checked 2026-10-27
https://incu.com/pages/contact

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