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Luxury · Italy

Italist

italist.com

Visit italist.comAll stores
LuxuryItalyRank #66 of 154Fair · 2.7/5

Italist is a luxury and designer retailer based in Italy (founded by Raffaele Giovine), founded in 2014. Reputation score 55/100 (fair).

55

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Duties includedFree-shipping thresholdShips worldwideApple Pay3.4★ from 3,469 reviews
Delivery timesWorldwide: 7–14 days

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree express worldwide shipping

Source · checked 2026-10-27

Ships toWorldwide

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return windowNot stated
Return costNot stated
Return methodNot stated
Refund timing & typeNot stated
AuthenticityAuthentic products stated: Lifetime Authenticity Guarantee Skip to content Up to 60% off retail ✦ Always brand new & authentic ✦ Direct from Europe'

Source · checked 2026-10-27

Payment optionsVisa, Mastercard, Apple Pay, Google Pay

Source · checked 2026-10-27

Buy now, pay laterNot stated
Price match / adjustmentMentioned on the store’s help pages

Source · checked 2026-10-27

Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.4 / 5

3,469 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersItaly (founded by Raffaele Giovine)
Founded2014
OwnershipInspiration Commerce Group / Bonsai (acquired 26 Feb 2025)

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared312
Live offers312
Cheapest on24% of items
Average saving-18.0% vs others
Brands101
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturns n/aAuthenticityPayment
Reviews 30%60

3.4/5 across 3,469 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%14

Cheapest on 24% of matched items; average -18.0% vs other stores

Delivery 10%85

free-shipping terms published; ships widely; delivery times stated

Duties 10%100

Duties and taxes included at checkout (DDP)

Returnsn/a

No sourced data yet; excluded from the score.

Authenticity 10%55

Authentic products stated, no process or guarantee detail (stated policy, not independently verified)

Payment 5%50

Payment options found on the store’s pages: Visa, Mastercard, Apple Pay, Google Pay

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Duties and taxes included at checkout (DDP)
  • Deep catalogue: 312 matched products across 101 brands

Cons

  • Mixed public reviews: 3.4/5 from 3,469 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.4
3,469 reviews
Trustpilot

Complaints cite refund delays and a membership fee · checked 2026-10-27 · Open profile

5★78%
4★6%
3★1%
2★1%
1★14%

Notable press.

Acquired by Bonsai's Inspiration Commerce Group in Feb 2025 Source

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/italist.com
Company facts checked 2026-10-27
https://italist.com/pages/about
Shipping policy checked 2026-10-27
https://italist.com/policies/shipping-policy
Store page (read automatically): payments checked 2026-10-27
https://italist.com/pages/contact

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