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Contemporary · United States

Ralph Lauren

ralphlauren.com

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ContemporaryUnited StatesStore profile only: score excludes price#45 of 77 big storesRank #101 of 154Weak · 2.4/5

Ralph Lauren is a contemporary multi-brand brand e-store based in New York, USA, founded in 1967. Reputation score 49/100 (weak).

49
Store profile only: score excludes price. Ralph Lauren is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Free returns30-day returnsFree-shipping threshold1.5★ from 1,271 reviews
Delivery timesUS standard delivery typically five business days for orders placed by 3pm ET (fragrances, rugs, lighting excluded from fast shipping)

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree shipping and returns in the US when signed in to an RL account

Source · checked 2026-10-27

Ships toInternational orders do not get free shipping; duties and taxes may be charged by the destination country, with prepaid duty/tax shipping offered where available

Source · checked 2026-10-27

Duties & taxesNot stated
Return window30 days — US: free returns within 30 days of the order ship date when signed in to an RL account

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating1.5 / 5

1,271 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersNew York, USA
Founded1967
OwnershipRalph Lauren Corporation (NYSE-listed)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%14

1.5/5 across 1,271 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%100

30-day window; returns cost: free

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Free returns
  • 30-day return window

Cons

  • Weak public reviews: 1.5/5 from 1,271 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.5
1,271 reviews
Trustpilot

Snapshots show 1,044–1,273 reviews · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.ralphlauren.com
Shipping policy checked 2026-10-27
https://www.ralphlauren.com/support?index=

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