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Streetwear · United States

Shoe Palace

shoepalace.com

Visit shoepalace.comAll stores
StreetwearUnited StatesRank #151 of 154Weak · 1.8/5

Shoe Palace is a sneaker and streetwear retailer based in San Jose, USA, founded in 1993. Reputation score 37/100 (weak).

37

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Free-shipping threshold1.5★ from 325 reviews
Delivery timesUS: 1–5 days

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree shipping over USD 150 (US)

Source · checked 2026-10-27

Ships toUnited States

Source · checked 2026-10-27

Duties & taxesNot stated
Return windowNot stated
Return costNot stated
Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating1.5 / 5

325 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersSan Jose, USA
Founded1993
OwnershipJD Sports Fashion (acquired 100% on 14 Dec 2020 for $325M)

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared562
Live offers562
Cheapest on36% of items
Average saving-4.5% vs others
Brands11
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDuties n/aReturns n/aAuthenticity n/aPayment n/a
Reviews 30%16

1.5/5 across 325 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%31

Cheapest on 36% of matched items; average -4.5% vs other stores

Delivery 10%60

free-shipping terms published; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returnsn/a

No sourced data yet; excluded from the score.

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Deep catalogue: 562 matched products across 11 brands

Cons

  • Weak public reviews: 1.5/5 from 325 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.5
325 reviews
Trustpilot

Complaints: delayed or damaged shipments, support, refunds · checked 2026-10-27 · Open profile

5★–
4★–
3★–
2★–
1★81%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.shoepalace.com
Shipping policy checked 2026-10-27
https://shoepalace.com/pages/shipping

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