Contemporary · United States

Tommy Hilfiger

tommy.com

ContemporaryUnited StatesStore profile only: score excludes price#33 of 77 big storesRank #73 of 154Fair · 2.6/5

Tommy Hilfiger is a contemporary multi-brand brand e-store based in Amsterdam, Netherlands (founded in New York), founded in 1985. Reputation score 53/100 (fair).

53
Store profile only: score excludes price. Tommy Hilfiger is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

30-day returnsExpress deliveryDomestic onlyBNPL: Klarna, Afterpay3.1★ from 294 reviews
Delivery timesUS: Ground $9.95, 3–6 business days; Second Day $24, 2–3 days; Overnight $35, 1–2 days (payment authorised before 12 PM EST for expedited)

Source · checked 2026-10-27

Express deliverySecond Day $24; Overnight $35

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdNot stated
Ships toRegional sites; the US help centre covers US shipping

Source · checked 2026-10-27

Duties & taxesNot stated
Return window30 days — US: 30 days from shipping confirmation (45 days for Hilfiger Club members); unworn with tags; $4.95 return-shipping fee deducted on mail returns

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsKlarna, Afterpay

Source · checked 2026-10-27

Buy now, pay laterKlarna, Afterpay

Source · checked 2026-10-27

Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.1 / 5

294 reviews on Trustpilot (tommy.com), checked 2026-10-27

About the company.

HeadquartersAmsterdam, Netherlands (founded in New York)
Founded1985
OwnershipPVH Corp.

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment
Reviews 30%53

3.1/5 across 294 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%35

domestic only; delivery times stated; express option

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%79

30-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%20

Payment options found on the store’s pages: Klarna, Afterpay

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window
  • Buy now, pay later: Klarna, Afterpay

Cons

  • Mixed public reviews: 3.1/5 from 294 Trustpilot reviews
  • Domestic shipping only

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.1
294 reviews
Trustpilot (tommy.com)

Separate profiles exist for uk.tommy.com and hilfiger.com · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot (tommy.com) reviews checked 2026-10-27
https://www.trustpilot.com/review/tommy.com
Buy now, pay later checked 2026-10-27
https://usa.tommy.com/en/klarna.html