Luxury · Italy

Antonioli

antonioli.eu

LuxuryItalyRank #35 of 154Fair · 3.1/5

Antonioli is a luxury and designer retailer based in Milan, Italy, founded in 1987. Reputation score 62/100 (fair).

62

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsFree-shipping thresholdShips worldwide3.7★ from 111 reviews
Delivery timesShips worldwide via DHL and FedEx; orders before noon CET are processed the same day when available. Typically 1–2 days in Italy, 2–3 days in Europe/UK and 2–3 days elsewhere

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree shipping over EUR 400 (IT)

Source · checked 2026-10-27

Ships toWorldwide. Free shipping applies only when the threshold is met with full-priced items; duties are included for listed countries, otherwise the customer pays carrier duties

Source · checked 2026-10-27

Duties & taxesNot stated
Return window14 days — Within 14 days of delivery; return shipping fee €10 Italy, €20 EU, 30% UK, 25% US, 10% elsewhere

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer servicephone, whatsapp, email · Mon–Fri 8:30–18:00; [email protected], +39 0282813912, WhatsApp +39 3429798740

Source · checked 2026-10-27

Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.7 / 5

111 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersMilan, Italy
Founded1987
OwnershipAntonioli Group

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared448
Live offers448
Cheapest on69% of items
Average saving+4.5% vs others
Brands58
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%67

3.7/5 across 111 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%65

Cheapest on 69% of matched items; average 4.5% vs other stores

Delivery 10%85

free-shipping terms published; ships widely; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%56

14-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Cheapest on 69% of the items we match
  • Deep catalogue: 448 matched products across 58 brands

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.7
111 reviews
Trustpilot

Polarised; replies to ~50% of negative reviews · checked 2026-10-27 · Open profile

5★58%
4★2%
3★0.5%
2★2%
1★37%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.antonioli.eu
Company facts checked 2026-10-27
https://antonioli.eu/en/pages/history
Shipping policy checked 2026-10-27
https://antonioli.eu/en-us/pages/shipping
Customer service checked 2026-10-27
https://antonioli.eu/en-us/pages/contacts