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Luxury · Italy

Biffi

biffi.com

Visit biffi.comAll stores
LuxuryItalyRank #40 of 154Fair · 3.0/5

Biffi is a luxury and designer retailer based in Milan, Italy. Reputation score 61/100 (fair).

61

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsDuties extraFree-shipping threshold
Delivery timesDHL Express: Italy €10, EU €20, UK €25, USA €30, Japan €35

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree shipping over €300 (Italy/EU) and $800 (USA); Milan boutique pickup free

Source · checked 2026-10-27

Ships toUK and Japan are DDP (duties included); other non-EU destinations are DAP (customer pays duties and taxes)

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window14 days — Within 14 days of delivery with authorisation and a prepaid label; return shipping is free only through Biffi’s authorised carrier

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsPayPal

Source · checked 2026-10-27

Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating4.1 / 5

97 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersMilan, Italy
FoundedNot stated
OwnershipBiffi Boutique S.p.A.

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared332
Live offers332
Cheapest on68% of items
Average saving+5.0% vs others
Brands63
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment
Reviews 30%74

4.1/5 across 97 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%65

Cheapest on 68% of matched items; average 5.0% vs other stores

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%56

14-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%20

Payment options found on the store’s pages: PayPal

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Cheapest on 68% of the items we match
  • Deep catalogue: 332 matched products across 63 brands

Cons

  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.1
97 reviews
Trustpilot

Earlier snapshot 3.6 from 88 · checked 2026-10-27 · Open profile

5★68%
4★–
3★–
2★–
1★29%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/biffi.com
Store page (read automatically): payments checked 2026-10-27
https://biffi.com/policies/shipping-policy

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