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Marketplace · Hong Kong

KicksCrew

kickscrew.com

Visit kickscrew.comAll stores
Marketplace / ResaleHong KongStore profile only: score excludes price#25 of 77 big storesRank #41 of 154Fair · 3.0/5

KicksCrew is a resale and marketplace retailer based in Hong Kong. Reputation score 60/100 (fair).

60
Store profile only: score excludes price. KicksCrew is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Customer pays returns14-day returnsDuties extraFree-shipping thresholdBNPL: KlarnaAuthenticity guarantee3.8★ from 33,203 reviews
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdShipping is charged per item and is not free

Source · checked 2026-10-27

Ships toInternational orders are generally DDU: duties, taxes and customs fees are paid on delivery

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window14 days — 14 days from delivery with prior approval; refund as store credit minus 15% restocking fee; return shipping paid by the customer

Source · checked 2026-10-27

Return costPaid by the customer

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityGuarantee stated: Authenticity guaranteed through verified retail partners and multi-step quality-control inspection

Source · checked 2026-10-27

Payment optionsNot stated
Buy now, pay laterKlarna

Source · checked 2026-10-27

Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.8 / 5

33,203 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersHong Kong
FoundedNot stated
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDutiesReturnsAuthenticityPayment n/a
Reviews 30%70

3.8/5 across 33,203 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%55

free-shipping terms published; ships internationally

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%53

14-day window; returns cost: paid by customer

Authenticity 10%80

Explicit authenticity guarantee (stated policy, not independently verified)

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Authenticity guarantee stated
  • Buy now, pay later: Klarna

Cons

  • Customer pays return shipping
  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.8
33,203 reviews
Trustpilot

Replied to ~98% of negative reviews · checked 2026-10-27 · Open profile

5★64%
4★6%
3★3%
2★3%
1★24%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.kickscrew.com

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