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Luxury · Australia

Cettire

cettire.com

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LuxuryAustraliaStore profile only: score excludes price#26 of 77 big storesRank #42 of 154Fair · 3.0/5

Cettire is a luxury and designer retailer based in Melbourne, Australia, founded in 2017. Reputation score 60/100 (fair).

60
Store profile only: score excludes price. Cettire is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsFree-shipping threshold3.6★ from 138,262 reviews
Delivery timesTypically 3–10 business days

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree shipping above EUR 200 (USD 250 on the US page)

Source · checked 2026-10-27

Ships toShips to the US, UK, Australia, Canada, Japan and EU countries. Duties are generally handled by Cettire with all-inclusive checkout pricing in the US and Australia; US orders under USD 800 are duty-exempt

Source · checked 2026-10-27

Duties & taxesNot stated
Return window14 days — 14 days from delivery (third-party summary of the store policy); unworn, tagged, original packaging

Source · checked 2026-10-27

Return costNot stated
Return methodNot stated
Refund timing & typeReturns are started from My Orders after delivery; refunds can take up to 10 working days

Source · checked 2026-10-27

AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.6 / 5

138,262 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersMelbourne, Australia
Founded2017
OwnershipASX-listed (Cettire Limited)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%65

3.6/5 across 138,262 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%58

14-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • No standout strengths in the data we have.

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.6
138,262 reviews
Trustpilot

As indexed by search; very large count - verify on source · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.cettire.com
Company facts checked 2026-10-27
https://www.cettireinvestors.com/publications
Returns policy checked 2026-10-27
https://www.cettire.com/pages/orders-shipping

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