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Contemporary · United States

Coach

coach.com

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ContemporaryUnited StatesStore profile only: score excludes price#20 of 77 big storesRank #31 of 154Fair · 3.1/5

Coach is a contemporary multi-brand brand e-store based in New York, USA, founded in 1941. Reputation score 63/100 (fair).

63
Store profile only: score excludes price. Coach is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

30-day returnsFree-shipping threshold3.7★ from 6,246 reviews
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdFree standard shipping in the continental US on orders of $75+ (otherwise $10)

Source · checked 2026-10-27

Ships toCoach.com ships to the US, Puerto Rico and Canada; other international orders go through customer care or local Coach sites, where duties/VAT can apply

Source · checked 2026-10-27

Duties & taxesNot stated
Return window30 days — Generally within 30 days, including sale items; customised, made-to-order, leather-care and fragrance items are final sale; shipping and gift-box costs are not refunded

Source · checked 2026-10-27

Return costNot stated
Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating3.7 / 5

6,246 reviews on Trustpilot (uk.coach.com), checked 2026-10-27

About the company.

HeadquartersNew York, USA
Founded1941
OwnershipTapestry, Inc.

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%68

3.7/5 across 6,246 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%55

free-shipping terms published; ships internationally

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%81

30-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.7
6,246 reviews
Trustpilot (uk.coach.com)

UK storefront profile; another listing showed 3.7 from 5,909 reviews · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot (uk.coach.com) reviews checked 2026-10-27
https://www.trustpilot.com/review/uk.coach.com
Company facts checked 2026-10-27
https://en.wikipedia.org/wiki/Coach_New_York
Returns policy checked 2026-10-27
https://www.coach.com/support/returns
Shipping policy checked 2026-10-27
https://www.coach.com/support/shipping-details

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