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Luxury · United States

FWRD

fwrd.com

Visit fwrd.comAll stores
LuxuryUnited StatesStore profile only: score excludes price#5 of 77 big storesRank #5 of 154Strong · 3.6/5

FWRD is a luxury and designer retailer based in United States. Reputation score 73/100 (strong).

73
Store profile only: score excludes price. FWRD is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

30-day returnsFree-shipping threshold4.4★ from 573 reviews
Delivery timesUS: free 2-day, overnight $20; international: free DHL Express 3–6 days or Priority Mail International 4–8 days

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree 2-day shipping in the US; free international shipping via DHL Express

Source · checked 2026-10-27

Ships toInternational orders are charged in USD; duties and taxes may be prepaid at checkout and are non-refundable

Source · checked 2026-10-27

Duties & taxesNot stated
Return window30 days — 30 days; unworn with original tags; US returns include a prepaid label; international returns generally have no prepaid label or shipping reimbursement

Source · checked 2026-10-27

Return costReturn label provided

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating4.4 / 5

573 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersUnited States
FoundedNot stated
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%84

4.4/5 across 573 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%88

30-day window; returns cost: label provided

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.4/5 from 573 Trustpilot reviews
  • 30-day return window

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.4
573 reviews
Trustpilot

Snapshots show 406–573 reviews · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.fwrd.com

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