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Luxury · United Kingdom

Liberty London

libertylondon.com

Visit libertylondon.comAll stores
LuxuryUnited KingdomStore profile only: score excludes price#4 of 77 big storesRank #4 of 154Strong · 3.8/5

Liberty London is a luxury and designer department store based in London, UK, founded in 1875. Reputation score 75/100 (strong).

75
Store profile only: score excludes price. Liberty London is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

30-day returnsDuties includedFree-shipping thresholdExpress delivery4.1★ from 620 reviews
Delivery timesternational Shipping USA Express FREE DELIVERY OVER $200 $20 or free delivery with orders over $200* 4 to 5 working days (order by 4pm) USA DELIVERY…

Source · checked 2026-10-27

Express deliveryl Shipping USA Express FREE DELIVERY OVER $200 $20 or free delivery with orders over $200* 4 to 5 working days (order by 4pm) USA DELIVERY UPDATE:…

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree Express Delivery over $200 & Free Returns. Duties are not inc

Source · checked 2026-10-27

Ships toNot stated
Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window30 days — Read automatically from the store’s returns page

Source · checked 2026-10-27

Return costNot stated
Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilitySustainability programme mentioned on the store’s pages

Source · checked 2026-10-27

Public review rating4.1 / 5

620 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersLondon, UK
Founded1875
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%77

4.1/5 across 620 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; delivery times stated; express option

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%81

30-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window
  • Duties and taxes included at checkout (DDP)

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.1
620 reviews
Trustpilot

Earlier snapshots 2.4 (2024) and 3.8 (Nov 2025); rating has moved a lot · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.libertylondon.com

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