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Streetwear · United Kingdom

Goodhood

goodhoodstore.com

Visit goodhoodstore.comAll stores
StreetwearUnited KingdomRank #77 of 154Fair · 2.6/5

Goodhood is a sneaker and streetwear retailer based in London, UK, founded in 2007. Reputation score 53/100 (fair).

53

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsDuties includedFree-shipping thresholdBNPL: Klarna2.5★ from 319 reviews
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdFree Express Delivery — Orders over £150 Orders over £200 qualify for free Express Delivery. Es

Source · checked 2026-10-27

Ships toNot stated
Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — 14 days from receipt, then 14 days to ship back

Source · checked 2026-10-27

Return costNot stated
Return methodNot stated
Refund timing & typesticker has been removed Refunds & Exchanges Once your return is received, please allow 1 to 2 working days for processing. Exchanges are subject to stock av

Source · checked 2026-10-27

AuthenticityNot stated
Payment optionsPayPal, Klarna

Source · checked 2026-10-27

Buy now, pay laterKlarna

Source · checked 2026-10-27

Price match / adjustmentMentioned on the store’s help pages

Source · checked 2026-10-27

Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilitySustainability programme mentioned on the store’s pages

Source · checked 2026-10-27

Public review rating2.5 / 5

319 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersLondon, UK
Founded2007
OwnershipFounders Jo Sindle and Kyle Stewart

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared20
Live offers20
Cheapest on45% of items
Average saving+3.0% vs others
Brands11
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment
Reviews 30%39

2.5/5 across 319 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%48

Cheapest on 45% of matched items; average 3.0% vs other stores

Delivery 10%55

free-shipping terms published; ships internationally

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%58

14-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%40

Payment options found on the store’s pages: PayPal, Klarna

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Duties and taxes included at checkout (DDP)

Cons

  • Weak public reviews: 2.5/5 from 319 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

2.5
319 reviews
Trustpilot

Complaints: refunds, communication · checked 2026-10-27 · Open profile

5★47%
4★–
3★–
2★–
1★44%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/goodhoodstore.com
Returns policy checked 2026-10-27
https://goodhoodstore.com/pages/returns
Store page (read automatically): payments checked 2026-10-27
https://goodhoodstore.com/pages/faqs
Store page (read automatically): free ship text checked 2026-10-27
https://goodhoodstore.com/pages/deliveries-returns
Store page (read automatically): refund timing checked 2026-10-27
https://goodhoodstore.com/pages/delivery

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