SearchTry now
Contemporary · United Kingdom

Laced

laced.com

Visit laced.comAll stores
ContemporaryUnited KingdomRank #76 of 154Fair · 2.6/5

Laced is a contemporary multi-brand retailer based in United Kingdom. Reputation score 53/100 (fair).

53

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsAuthentication process4.1★ from 17,000 reviews
Delivery timesStandard delivery averages 6–12 business days; UK Premium Delivery is next-day on eligible items ordered before 5pm

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdNot stated
Ships toNot stated
Duties & taxesNot stated
Return window14 days — Change-of-mind returns must be requested by email within 14 days; item unused in original packaging with the Laced authentication tag intact; faulty items returned at Laced’s cost

Source · checked 2026-10-27

Return costCost deducted from refund

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeReturn label arranged by Laced; £8.99 (UK, France, Germany) or a regional cost is deducted from the refund

Source · checked 2026-10-27

AuthenticityAuthentication process: Items are authenticated and quality-checked before shipping; failed authentication means the order is cancelled and the buyer refunded

Source · checked 2026-10-27

Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Fees (resale)Buyer shipping from £9.99 (UK) or €13.99 (EU) plus any processing, currency, customs and tax fees

Source · checked 2026-10-27

Public review rating4.1 / 5

17,000 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersUnited Kingdom
FoundedNot stated
OwnershipNot stated

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared16
Live offers16
Cheapest on0% of items
Average saving-45.6% vs others
Brands2
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDuties n/aReturnsAuthenticityPayment n/a
Reviews 30%78

4.1/5 across 17,000 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%0

Cheapest on 0% of matched items; average -45.6% vs other stores

Delivery 10%35

ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%56

14-day window; returns cost: deducted from refund

Authenticity 10%100

Independent authentication step described (stated policy, not independently verified)

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Described authentication process: Items are authenticated and quality-checked before shipping; failed authentication means the order is cancelle

Cons

  • Rarely the cheapest: lowest price on 0% of matched items

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.1
17,000 reviews
Trustpilot

Snapshots show about 17,000–17,260 reviews · checked 2026-10-27 · Open profile

5★76%
4★5%
3★2%
2★2%
1★15%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/laced.com

← Leaderboard← PradaGoodhood →