Contemporary · Germany

Hugo Boss

hugoboss.com

ContemporaryGermanyStore profile only: score excludes price#53 of 77 big storesRank #116 of 154Weak · 2.3/5

Hugo Boss is a contemporary multi-brand brand e-store based in Metzingen, Germany, founded in 1924. Reputation score 46/100 (weak).

Store profile only: score excludes price. Hugo Boss is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Free returns30-day returnsFree-shipping threshold1.5★ from 1,515 reviews

Delivery timesNot stated

Express deliveryNot stated

Shipping cost & free-shipping thresholdFree standard delivery over £79 (UK) and $99 (US); otherwise UK £4.95 standard, £7.95 next-day

Source · checked 2026-10-27

Ships toInternational orders may require import charges or duties, shown at checkout and either prepaid or payable directly; they are non-refundable

Source · checked 2026-10-27

Duties & taxesNot stated

Return window30 days — Generally within 30 days of delivery; unused, unworn, unwashed with original labels; fragrances and smartwatches excluded from free returns

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Return methodNot stated

Refund timing & typeUK returns are free with the prepaid label (hazardous items such as fragrances excluded)

Source · checked 2026-10-27

AuthenticityNot stated

Payment optionsNot stated

Buy now, pay laterNot stated

Price match / adjustmentNot stated

Customer serviceNot stated

Loyalty / first-order offerNot stated

Packaging & giftingNot stated

SustainabilityNot stated

Public review rating1.5 / 5

1,515 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersMetzingen, Germany

Founded1924

OwnershipHugo Boss AG (MDAX-listed)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.