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Luxury · United States

Moda Operandi

modaoperandi.com

Visit modaoperandi.comAll stores
LuxuryUnited StatesStore profile only: score excludes price#52 of 77 big storesRank #115 of 154Weak · 2.3/5

Moda Operandi is a luxury and designer retailer based in New York, USA, founded in 2010. Reputation score 47/100 (weak).

47
Store profile only: score excludes price. Moda Operandi is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Free returns14-day returnsDuties included1.9★ from 9,504 reviews
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdNot stated
Ships toShips internationally via DHL. International shipping fees: £25 UK, €35 Europe, HK$510 Hong Kong, CA$30 Canada, A$65 Australia, ¥455 China, AED 240 UAE, $65 elsewhere. Most destinations are DDP (taxes and duties charged at checkout); at DDU destinations carrier-invoiced duties are paid on delivery

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — Generally within 14 days of delivery; complimentary return shipping; international shipping, taxes and duties are non-refundable

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeRefunds per the store’s refund policy; international shipping, taxes and duties are not refunded

Source · checked 2026-10-27

AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating1.9 / 5

9,504 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersNew York, USA
Founded2010
OwnershipPrivately held

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%23

1.9/5 across 9,504 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%15

ships internationally

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%77

14-day window; returns cost: free

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Free returns
  • Duties and taxes included at checkout (DDP)

Cons

  • Weak public reviews: 1.9/5 from 9,504 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.9
9,504 reviews
Trustpilot

Regional Trustpilot views of the same profile showed 2.5 in an older snapshot · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/modaoperandi.com
Company facts checked 2026-10-27
https://en.wikipedia.org/wiki/Moda_Operandi

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