SearchTry now
Luxury · Japan

Isetan

mistore.jp

Visit mistore.jpAll stores
LuxuryJapanStore profile only: score excludes price#68 of 77 big storesRank #140 of 154Weak · 2.0/5Provisional: 31% of score data available

Isetan is a luxury and designer department store based in Tokyo, Japan, founded in 1886. Reputation score 41/100 (weak).

41
Store profile only: score excludes price. Isetan is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Customer pays returns7-day returnsDomestic only
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdNot stated
Ships toDirect delivery is Japan-only; overseas delivery via its purchasing agent is currently suspended

Source · checked 2026-10-27

Duties & taxesNot stated
Return window7 days — Unused items with original tags and packaging; contact within 7 days of delivery; customer-initiated returns at the customer’s expense

Source · checked 2026-10-27

Return costPaid by the customer

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review ratingNot stated

About the company.

HeadquartersTokyo, Japan
Founded1886
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

Reviews n/aPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviewsn/a

No sourced data yet; excluded from the score.

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%0

domestic only

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%33

7-day window; returns cost: paid by customer

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • No standout strengths in the data we have.

Cons

  • No public review rating found yet
  • Customer pays return shipping
  • Domestic shipping only

Public reviews.

No public review profile found yet. This store is not scored on reviews.

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Company facts checked 2026-10-27
https://en.wikipedia.org/wiki/Isetan

← Leaderboard← ShopbopStress95 →