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Contemporary · Australia

Myer

myer.com.au

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ContemporaryAustraliaStore profile only: score excludes price#61 of 77 big storesRank #132 of 154Weak · 2.1/5

Myer is a contemporary multi-brand department store based in Melbourne, Australia, founded in 1900. Reputation score 42/100 (weak).

42
Store profile only: score excludes price. Myer is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

30-day returnsFree-shipping thresholdDomestic onlyBNPL: Afterpay ($100–$2,000), Zip1.4★ from 1,364 reviews
Delivery timesStandard delivery typically 3–7 business days in metro areas; regional delivery takes longer

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdFree standard delivery from $99 (otherwise $9.95); Click & Collect is free

Source · checked 2026-10-27

Ships toNot stated
Duties & taxesNot stated
Return window30 days — Change-of-mind returns generally within 30 days; purchases in November–December can be returned until 31 January

Source · checked 2026-10-27

Return costNot stated
Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterAfterpay ($100–$2,000), Zip

Source · checked 2026-10-27

Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating1.4 / 5

1,364 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersMelbourne, Australia
Founded1900
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%11

1.4/5 across 1,364 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%60

free-shipping terms published; domestic only; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%81

30-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window
  • Buy now, pay later: Afterpay ($100–$2,000), Zip

Cons

  • Weak public reviews: 1.4/5 from 1,364 Trustpilot reviews
  • Domestic shipping only

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.4
1,364 reviews
Trustpilot

Snapshots show about 1,230–1,407 reviews · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.myer.com.au
Company facts checked 2026-10-27
https://en.wikipedia.org/wiki/Myer
Returns policy checked 2026-10-27
https://www.myer.com.au/content/returns-exchanges

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