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Luxury · France

Saint Laurent

ysl.com

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LuxuryFranceStore profile only: score excludes price#64 of 77 big storesRank #135 of 154Weak · 2.1/5

Saint Laurent is a luxury and designer brand e-store based in Paris, France, founded in 1961. Reputation score 42/100 (weak).

42
Store profile only: score excludes price. Saint Laurent is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Free returns30-day returnsDomestic only1.7★ from 546 reviews
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdNot stated
Ships toCountry-site model: orders are fulfilled within the country of the local YSL site (e.g. US, Canada, Singapore, Mexico, UK)

Source · checked 2026-10-27

Duties & taxesNot stated
Return window30 days — 30 days from delivery (or pickup); unused, original condition with tags and packaging; return must be sent within 14 days of requesting it

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeGenerally processed within 5–7 working days after the return is received

Source · checked 2026-10-27

AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating1.7 / 5

546 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersParis, France
Founded1961
OwnershipKering

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%20

1.7/5 across 546 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%0

domestic only

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%100

30-day window; returns cost: free

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Free returns
  • 30-day return window

Cons

  • Weak public reviews: 1.7/5 from 546 Trustpilot reviews
  • Domestic shipping only

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.7
546 reviews
Trustpilot

Regional views show 519–546 reviews · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.ysl.com
Returns policy checked 2026-10-27
https://www.ysl.com/en-us/cp/faq

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