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Streetwear · Italy

Slam Jam

slamjam.com

Visit slamjam.comAll stores
StreetwearItalyRank #13 of 154Strong · 3.4/5

Slam Jam is a sneaker and streetwear retailer based in Ferrara, Italy, founded in 1989. Reputation score 67/100 (strong).

67

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsDuties includedFree-shipping threshold4.6★ from 13,000 reviews
Delivery timesShips from Italy; orders processed in 1–2 business days; US UPS Express ($22) arrives in 2–4 business days

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdUS: free shipping over $350 (UPS Express $22 below that)

Source · checked 2026-10-27

Ships toUS orders: import charges are included at checkout

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — Within 14 days of delivery; unworn, unwashed and undamaged

Source · checked 2026-10-27

Return costNot stated
Return methodNot stated
Refund timing & typeRefunds are processed in 2–3 business days after the return is received

Source · checked 2026-10-27

AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer servicewhatsapp, email · Mon–Fri 9am–1pm and 2pm–6pm Italy time, via WhatsApp or contact form

Source · checked 2026-10-27

Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating4.6 / 5

13,000 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersFerrara, Italy
Founded1989
OwnershipFounder Luca Benini

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared672
Live offers672
Cheapest on32% of items
Average saving-1.1% vs others
Brands33
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%90

4.6/5 across 13,000 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%34

Cheapest on 32% of matched items; average -1.1% vs other stores

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%58

14-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.6/5 from 13,000 Trustpilot reviews
  • Duties and taxes included at checkout (DDP)
  • Deep catalogue: 672 matched products across 33 brands

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.6
13,000 reviews
Trustpilot

Approximate count (public snapshots show ~13.0-13.3K); praise: quality and delivery; complaints: import fees · checked 2026-10-27 · Open profile

5★86%
4★–
3★–
2★–
1★–

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/slamjam.com
Company facts checked 2026-10-27
https://company.slamjam.com/about/
Shipping policy checked 2026-10-27
https://slamjam.com/en-us/policies/shipping-policy
Customer service checked 2026-10-27
https://slamjam.com/en-us/pages/contact-us
Return window checked 2026-10-27
https://slamjam.com/policies/refund-policy
Store page (read automatically): free ship text checked 2026-10-27
https://slamjam.com/policies/shipping-policy

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