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Luxury · Italy

Giglio

giglio.com

Visit giglio.comAll stores
LuxuryItalyStore profile only: score excludes price#10 of 77 big storesRank #12 of 154Strong · 3.4/5

Giglio is a luxury and designer retailer based in Italy. Reputation score 68/100 (strong).

68
Store profile only: score excludes price. Giglio is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

Duties includedFree-shipping threshold4.2★ from 13,481 reviews
Delivery timesNot stated
Express deliveryNot stated
Shipping cost & free-shipping thresholdFree shipping above €180 (Italy), €220 (other EU), €300 (UK, Switzerland, USA, Canada), €350 (many other regions)

Source · checked 2026-10-27

Ships toShips internationally except Algeria, Belarus, Iran, North Korea, Russia, Turkey and Ukraine; duties included for many listed destinations, otherwise charged to the customer

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return windowNot stated
Return costFlat fee deducted

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating4.2 / 5

13,481 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersItaly
FoundedNot stated
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDutiesReturns n/aAuthenticity n/aPayment n/a
Reviews 30%80

4.2/5 across 13,481 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%55

free-shipping terms published; ships internationally

Duties 10%100

Duties and taxes included at checkout (DDP)

Returnsn/a

No sourced data yet; excluded from the score.

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.2/5 from 13,481 Trustpilot reviews
  • Duties and taxes included at checkout (DDP)

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.2
13,481 reviews
Trustpilot

Regional views show 12.9k–13.5k reviews · checked 2026-10-27 · Open profile

5★86%
4★–
3★–
2★–
1★8%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.giglio.com

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