SearchTry now
Luxury · Italy

The Double F

thedoublef.com

Visit thedoublef.comAll stores
LuxuryItalyRank #7 of 154Strong · 3.5/5

The Double F is a luxury and designer retailer based in Milan, Italy, founded in 2017. Reputation score 71/100 (strong).

71

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

14-day returnsDuties included4.6★ from 5,669 reviews
Delivery timesDHL Monday–Friday; orders handled within 48 working hours; cost and timing shown at checkout

Source · checked 2026-10-27

Express deliveryNot stated
Shipping cost & free-shipping thresholdNot stated
Ships toShips worldwide via DHL; no customs duties in the EU; duties and taxes included for the US, UK, Hong Kong, Switzerland, Australia, Taiwan, Canada, South Korea, Japan, UAE, Malaysia and Saudi Arabia

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — Within 14 days; courier returns may cost a country-based fee, boutique returns are free

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterNot stated
Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilitySustainability programme mentioned on the store’s pages

Source · checked 2026-10-27

Public review rating4.6 / 5

5,669 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersMilan, Italy
Founded2017
OwnershipFolli Follie Group

Source

Our own data.

Measured by FASHIONDEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-27).

Products compared229
Live offers229
Cheapest on91% of items
Average saving+1.0% vs others
Brands54
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%90

4.6/5 across 5,669 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%72

Cheapest on 91% of matched items; average 1.0% vs other stores

Delivery 10%35

ships internationally; delivery times stated

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%56

14-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.6/5 from 5,669 Trustpilot reviews
  • Cheapest on 91% of the items we match
  • Duties and taxes included at checkout (DDP)

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.6
5,669 reviews
Trustpilot

Count ~5.7-6K across snapshots; praise: delivery, packaging, prices · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.thedoublef.com
Shipping policy checked 2026-10-27
https://www.thedoublef.com/en-us/pages/shipping
Store page (read automatically): sustainability checked 2026-10-27
https://www.thedoublef.com/

← Leaderboard← Culture KingsMr Porter →