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Luxury · United States

Saks Fifth Avenue

saksfifthavenue.com

Visit saksfifthavenue.comAll stores
LuxuryUnited StatesStore profile only: score excludes price#51 of 77 big storesRank #114 of 154Weak · 2.3/5

Saks Fifth Avenue is a luxury and designer department store based in New York, USA, founded in 1867. Reputation score 47/100 (weak).

47
Store profile only: score excludes price. Saks Fifth Avenue is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles, checked on 2026-10-27. “Not stated” means we did not find it; we never guess.

30-day returnsDuties includedFree-shipping thresholdExpress deliveryBNPL: Klarna1.1★ from 1,090 reviews
Delivery timesNot stated
Express deliveryUS express $25, premium $20 (per shipping policy)

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdStandard US shipping $9.95 under $300; free for SaksFirst members (no minimum)

Source · checked 2026-10-27

Ships toShips directly to Australia, Bahrain, Canada, France, Germany, Hong Kong, Japan, Kuwait, Mexico, Qatar, Saudi Arabia, Singapore, South Korea, Switzerland, Taiwan, UAE and the UK; no other international countries. Duties, tariffs and VAT calculated and paid at checkout

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window30 days — Returns by mail or in store within 30 days of delivery; mailed returns have $9.95 deducted, store returns have no shipping fee

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

Return methodNot stated
Refund timing & typeNot stated
AuthenticityNot stated
Payment optionsNot stated
Buy now, pay laterKlarna

Source · checked 2026-10-27

Price match / adjustmentNot stated
Customer serviceNot stated
Loyalty / first-order offerNot stated
Packaging & giftingNot stated
SustainabilityNot stated
Public review rating1.1 / 5

1,090 reviews on Trustpilot, checked 2026-10-27

About the company.

HeadquartersNew York, USA
Founded1867
OwnershipExemplar Luxury Group (formerly Saks Global; emerged from Chapter 11 on 26 Jun 2026)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%4

1.1/5 across 1,090 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%70

free-shipping terms published; ships internationally; express option

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%79

30-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window
  • Duties and taxes included at checkout (DDP)
  • Buy now, pay later: Klarna

Cons

  • Weak public reviews: 1.1/5 from 1,090 Trustpilot reviews
  • Saks Global filed Chapter 11 on 13 Jan 2026, cut debt by nearly 75% and emerged as Exemplar Luxury Group on 26 Jun 2026 (AP, Bloomberg)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.1
1,090 reviews
Trustpilot

Saks Fifth Avenue profile; unclaimed · checked 2026-10-27 · Open profile

Notable press.

Saks Global filed Chapter 11 on 13 Jan 2026, cut debt by nearly 75% and emerged as Exemplar Luxury Group on 26 Jun 2026 (AP, Bloomberg) Source

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

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